Privacy Policy
Effective Date: Dec 27, 2024
Privacy Policy for TCR Brand and SMS Campaign Registration
At Vteach Learning Centre, we respect your privacy and are committed to protecting the personal information you provide when registering for our SMS marketing campaign.
This Privacy Policy explains how we collect, use, and safeguard your personal information as part of our SMS campaign registered under The Campaign Registry (TCR) and outlines your rights regarding your data.
Information We Collect
When you opt in to our SMS marketing campaign, we may collect the following information:
Mobile Phone Number: The number you provide to receive SMS updates from us.
Consent Records: We store the date, time, and method of your opt-in in compliance with TCR and relevant regulations.
How We Use Your Information
Your information may be used for the following purposes:
SMS Marketing & Promotions: To share updates, offers, and service-related information.
Regulatory Compliance: To maintain required consent records in accordance with TCR.
Customer Support: To assist with inquiries regarding our services or the campaign.
Message Analytics: To analyze campaign performance and improve effectiveness.
Sharing of Your Information
We do not sell or rent your personal information. Your data is only shared as outlined below:
Trusted Third Parties: We may use vetted SMS service providers to facilitate message delivery, recordkeeping, and compliance support. These providers are contractually bound to use your information solely for these purposes.
Legal Requirements: We may disclose your information if legally required, or to protect the rights and safety of Vteach Learning Centre, our users, or the public.
How We Protect Your Information
We use industry-standard security technologies to safeguard your personal information. While no method of transmission is 100% secure, we strive to use best practices and commercially reasonable safeguards to protect your data.
Opt-Out and Data Retention
Opt-Out: You may opt out of receiving SMS messages at any time by replying with “STOP.” Once opted out, you will no longer receive marketing texts, though standard message and data rates may apply.
Data Retention: We retain your phone number and consent record as long as required by TCR and applicable regulations. If you opt out, we retain only what’s necessary for compliance.
Your Rights
You have the right to:
Access: Request the personal information we have about you.
Correction: Update or correct any inaccuracies in your data.
Deletion: Request deletion of your data, subject to legal retention requirements.
To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this policy from time to time. If changes are made, the revised version will be posted here with an updated effective date. Continued participation in our SMS campaign after updates constitutes acceptance of the new policy.
Compliance with The Campaign Registry (TCR)
By participating in our SMS campaign, you acknowledge that Vteach Learning Centre is registered with TCR and complies with all associated consent and transparency standards.
Contact Information
If you have questions about this Privacy Policy or our SMS campaign:
Vteach Learning Centre
#110, 1803 91 St SW
Edmonton, AB T6X 0W8
📞 (587) 487-1422
📧 info@vteach.ca
🌐 www.vteach.ca
